Consulting & Services
Work With Us
Whether you want guidance, a design session, or a full transformation — we meet you where you are.
Meet Your Consultant
Svetlana Hanover
Hospitality consultant and sensory design expert with 15 years of hands-on vacation rental experience, having hosted over 200,000 guests across her U.S. properties. A former VRMA committee member, certified Ayurvedic practitioner, and founder of Kulachka & Co., she helps hosts design intentional, multi-sensory guest experiences that earn stronger reviews, higher rates, and the kind of loyalty no marketing budget can buy.
Read Full StoryThree Ways to Work Together Remotely
Property Sensory Audit
This is where most hosts start. We walk through your property with you — virtually — and audit your sensory landscape across all five senses. What is working. What is missing. What one or two changes will create the highest impact immediately.
You leave the session with a clear, prioritized action list — written, specific, and matched to your budget.
This is not a general tips call. It is a focused, property-specific review with actionable output.
Best for: Hosts who want professional eyes on their specific space and a clear roadmap.
Experience Design Session
A collaborative design session to build 1–2 signature sensory experiences for your property. We start from your space, your guest avatar, and your style — and build experiences that belong to your property specifically. Not templates. Not generic packages.
You receive:
- A detailed design brief for each experience
- Sourcing lists with specific product recommendations
- Setup and staging guides
- Pricing guidance for guest-facing packages
Best for: Hosts who know they want to add experiences but need a design partner to build them right.
Complete Transformation Consultation
The full picture. We cover your entire property — all sensory zones, all five senses — and build a complete transformation plan. This includes your signature experience strategy, revenue-generating package framework, and a step-by-step operational implementation guide.
You leave with a document you can execute yourself, hand to a team, or use as a brief for an on-site engagement.
Best for: Hosts ready for a serious, systematic transformation — and who want it done collaboratively, not handed over.
All consultations are conducted remotely via video call. A scheduling link is provided upon booking.
Done For You — We Come to You
Full property transformations. We live on-site, experience your space as guests do, and rebuild it from the inside out.
Limited Availability
Svetlana accepts a maximum of two on-site transformation projects per quarter to ensure every engagement receives her full attention. A complimentary 30-minute discovery call is required before any on-site engagement is confirmed.
The Unique Rental
1–3 Bedroom Vacation Rental Transformation
We arrive, live in your property as guests, and transform it from the inside out. Every sense addressed. Every touchpoint elevated.
What's Included
- Full sensory design via the Kulachka Framework
- Custom brand identity & direct booking website
- Professional photography, video & VR tour
- Branded ritual packages (bath & foot soak)
- 6-month social content calendar
Best for: Independent vacation rental owners ready to stop competing on price and start commanding premium rates.
The Boutique Hotel
20–25 Room Independent Hotel Transformation
Full property transformation while the hotel stays operational. Room by room, we build a brand guests return to.
What's Included
- Full hospitality brand package & standards guide
- Sensory design across all 20–25 rooms & common areas
- Tiered ritual amenity system (Essential → Ultimate)
- Hotel website with room-type pages & package sales
- Staff operations guide & training protocols
Best for: Boutique hotel owners ready to differentiate from OTA-dependent properties and build a signature brand identity.
On-site services available throughout the Greater Philadelphia area. Remote consultations available worldwide.
Let Us Talk First.
Not every property fits a standard package. Not every host knows what they need yet. That is fine. Tell us about your space, your vision, and where you are in the process. We will respond with the right next step — or we will tell you honestly that the free foundation is all you need right now.
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